Returns & Exchanges

At Pixie Cup, we want you to love your period products and feel confident in your purchase. If you are not 100% satisfied with your experience, we offer a 100% Happiness Guarantee to ensure you find the perfect fit for your lifestyle.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to begin the process within 30 days of purchase.

• 2.
  Select Your Option

  Choose whether you would like to exchange your item for a different size, receive store credit, or request a full refund to your original payment method.

• 3.
  Prepare Your Package

  Print your prepaid shipping label and securely package your items, ensuring all original packaging is included if possible.

• 4.
  Receive Your Refund

  Once our team receives and inspects your return, we will process your refund or ship your new exchange item within 3-5 business days.